We are still dispatching orders as normal during the current Coronavirus situation but please be aware that some delivery services from our couriers are taking a little longer.
We offer free delivery for orders over £50 within England, Scotland & Wales* excluding Scottish Highlands and Islands.
Our deliveries are sent via Royal Mail 48 hour tracked and Parcel Force or DPD. This does not include feed or bedding items. Some destinations may take additional days depending on the distance from our store in Wiltshire. Other destinations within the UK will be subject to a delivery charge see table below, this will be calculated at Checkout.
All orders that are £50 and below within England, Scotland & Wales excluding Scottish Highlands and Islands are charged at £4.94*. It is possible to upgrade to next working day delivery for an additional £3*, please see the table below for details.
We aim to dispatch orders to you within 1 working day, all week day orders placed before 1:00pm will be dispatched on the same day where possible. This excludes Bank Holidays.
Whilst we try to keep our website stock levels as accurate as possible if an item you have ordered is out of stock or the dispatch of your order is delayed, we will contact you by email or phone as soon as possible. Orders placed after 1:00pm will be dealt with on the next working day. Wadswick Country Store and our courier service(s) do not treat Saturdays, Sundays or Bank Holidays as working days.
Items can be left at an alternative safe address/location if you are not at home, however this will be at your own risk. Please list specific delivery instructions in the ‘Order notes’ box when you checkout. Wadswick Country Store and their courier services will not accept any responsibility for lost or damaged goods on such a request.
Please list a mobile number, in addition to an email address, if you wish to receive a courier delivery update which will include your parcel tracking details.
We also offer a click and collect service in store, please select this option at checkout. If you order within business hours (during the Coronavirus outbreak this is currently Mon-Sat 9am-5pm), we aim to have all orders ready for collection within 60 minutes. If you do need anything more urgently than this then please give us a call and we will arrange it for you.
*Items may have an individual postage charge if they are over a certain weight/size.