Wadswick Country Store is a retail business specialising in the equestrian and country market. Our main store is located on the farm on which it was launched over 30 years ago on the edge of the Cotswolds, seven miles east of Bath.
Customers participate in horse riding, field sports or perhaps just enjoying dog walking and the country life. The shop’s product range is extensive with clothing and equipment from top brands such as Le Chameau, Ariat, Fairfax & Favor, Holland Cooper, Alan Paine, Pikeur, Dubarry, Barbour, Beretta, and Schoffel. Product focus is on quality but is broad enough to cater to most budgets.
The store has grown steadily since inception and now offers a broad range of services and products. The main store in Corsham has recently been extended to include a world-leading Shooting Simulator to complement our Gun Room offering, and a restaurant, Forage, to create an established destination store.
Our boutique store on the iconic Pulteney Bridge in Bath opened in 2023 and focuses on our country fashion ranges as well as pet accessories.
This is an exciting time for Wadswick so if you’re looking for a great career opportunity in the country retail sector, we would love to hear from you!
To support the smooth operation of a busy retail and online store specialising in the Country lifestyle and Equestrian retail sector. Working with select product brands or categories to manage stock journey from initial purchase orders through to deliveries and shop floor.
Ensuring stock inventory is accurately managed from buying meetings through to product launch. Creating and maintaining product listings both for in-store EPOS system and online. Producing social media posts for relevant brands.
Office based, this role will also involve fielding telephone calls to take customer orders and providing exceptional customer service, including on the shop floor at exceptionally busy times.
Key Responsibilities:
Stock Management:
Receive and input stock deliveries to EPOS system, ensuring accuracy against delivery notes.
Check delivery notes against invoices, reporting any discrepancies to suppliers.
Take ownership for the product journey of several brands within the Country Clothing, Equestrian or Pet product areas.
Upload new stock lines onto the EPOS (Electronic Point of Sale) system and online platforms (WooCommerce).
Create social media content for Facebook and Instagram accounts for new launches as well as existing products within specific brands/sector.
Work with shop floor staff to help coordinate new product displays or offers.
Manage existing product listings on the website and EPOS, including descriptions, prices, SEO and images.
Monitor stock levels and liaise with the buying team for reorders or discrepancies.
Product & Brand Knowledge:
Act as a product and brand expert across allocated brands.
Attend ad hoc supplier and brand training sessions as well as some seasonal buying meetings to stay updated on product developments and trends.
Customer Service:
Handle customer telephone and email queries professionally and efficiently.
Process telephone customer orders for feed deliveries.
Provide knowledgeable advice on products, sizing, and suitability, particularly in relation to equestrian needs.
Support the team in delivering a high standard of in-store and online customer experience.
Collaboration & Communication:
Liaise with suppliers as well as the buying and marketing teams to ensure product information is accurate and promotions are effectively communicated.
Contribute feedback from customer interactions and sales trends.
Skills & Experience:
Strong organisational skills and attention to detail.
Excellent communication skills, both written and verbal.
Passionate about the equestrian and/or country lifestyle markets.
Familiarity with EPOS systems and e-commerce platforms (e.g., Shopify, WooCommerce).
Resilient, able to demonstrate a strong commitment to quality and productivity.
Proactive and able to use own initiative to complete tasks.
This is a full time role and includes some weekend commitment to ensure support for the shop floor at our busiest times.
As a Sales Assistant you will be a team player with a real focus on delivering an amazing customer experience and excellent daily store standards.
The role of a Sales Assistant is a great way to get in to retail and if you’ve got what it takes there are a lot of opportunities to develop and grow with us. If you are looking to join a hard working and progressive team and have some fun along the way the role could be for you!
We are looking for someone with:
Great customer service with a smile and provide knowledgeable product information in a friendly and efficient way
Be interested and aware of any seasonal trends and implement any changes on the sales floor
Work positively and collaboratively with other team members
Know our products and advise customers accordingly
Ensure in store standards are met and procedures are followed
Be punctual, professional, and well presented
Ideally you will have some experience within a retail environment, training will also be provided
Be confident to serve customers and handle cash and card transactions, training will be provided to operate our POS system.
Be flexible regarding working hours, e.g. available to work weekends as well as week days
Strong interpersonal and communication skills
Can work as part of a team and will be happy to assist the store manager to maintain an efficient, tidy stock room and back area. General jobs will involve housekeeping, stock checks, stock handling and receiving deliveries.
Enjoy the thrill of meeting sales targets
Successful candidates will need to be interested in country life and have an affinity with the brands we stock. Please highlight any relevant hobbies or experiences in your application.
We are looking for both full and part time candidates. Please let us know in your application what kind of hours/days you are looking for. It is expected that all staff will work a weekend shift each week.
Salary: Up to £12.25 per hour / Permanent
Benefits
Staff discount across our stores
Company pension
Employee discount
Experience
Previous experience in a retail environment desirable but not essential
Join us as a Sales Assistant and be part of Wadswick Country Store’s team. As a Sales Assistant you will be a team player with a real focus on delivering an amazing customer experience and excellent store standards on a daily basis. You’ll be passionate and knowledgeable about our products and do your best every day to make sure that our customers have the best in store experience possible.
The role of Sales Assistant is a great way to get in to retail and if you’ve got what it takes, there are lots of opportunities to develop and grow with us. If you’re looking to join a hard working and passionate team, (and have some fun along the way!), a Sales Assistant role could be for you.
Greet customers with a smile and provide them with product information in a friendly and efficient way.
Be aware of and interested in seasonal trends and help implement any changes on the sales floor.
Work positively and collaboratively with other team members.
Know our products and advise customers accordingly.
Ensure in store standards are met and procedures are followed.
Be punctual, professional and well presented.
Ideally, you’ll have some experience within a retail environment.
Strong equine knowledge and an interest in learning to fit equestrian safety equipment.
Be able to work flexibly, must include weekends.
Strong interpersonal and communication skills.
Can work well as part of a team.
Effective communication and listening skills.
Please apply by 30th September 2021. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date of 30th September 2021. Please apply as soon as possible if interested.
Please send applications to Joanna Boyd – joanna@wadswick.co.uk.
Launched in 2015, the Gun Room at Wadswick is now an established destination for all one’s shooting needs. With a large selection of new and used guns on site as well as cartridges, ammo and accessories for both shotgun and rifle shooters. The shop has a fantastic range of shooting clothing.
In 2017, a new Marksman Shooting Simulator was installed on site. As the world’s leading shooting-coaching-training simulator for hunting and sports shooting, it has proved a huge success and attracts customers from afar.
Role Profile
The position of Gun Room Assistant is a full time role, responsible for:
Helping run the daily operations of the Gun Room and Shooting Simulator
Providing superior customer service by assisting customers in the selection, demonstration and purchase of all gun related products and services.
Pricing and buying trade-ins and general gun purchases from customers and potentially suppliers.
Liaising with suppliers and sales representatives in a professional manner.
Work closely with gunsmiths to ensure prompt service and repair of guns.
Running Simulator sessions as required.
Responding appropriately and in a timely fashion to customer and firearm officer queries.
Greeting and acknowledging all customers in a friendly, professional manner and providing quick, responsive customer service.
Working closely with the business owners to saturate the market share.
Maintaining current product knowledge, general firearms laws and safety procedures.
Maintaining an accurate record of sales and stock levels.
Keeping a correct register of all guns across the shop EPOS system, Gun Trader register and online website to maximise sales and provide an up to date inventory.
Other duties as assigned.
After hours work may be necessary on occasion to accomodate special circumstances, such as stock take, special events, or appointments.
Schedule may vary from week to week in the best interest of the company, however reasonable schedule preferences may be granted at the discretion of management.
Essential Knowledge, Skills & Education
Good or increasing knowledge of guns and rifles with up to date knowledge of their new and second hand values.
Retail experience is preferable.
Understand and be proficient in restricted and non-restricted sales, refunds/returns, consignment, Gift Cards, etc.
Ability to operate, demonstrate and explain relevant products to help our customers make the best choices.
This role will involve a great deal of product and general training and the successful applicant will need to be keen to learn. There are great opportunities to progress quickly in salary and within the company for the right person.
Please send applications to Joanna Boyd (joanna@wadswick.co.uk)
We’re looking for weekend staff to help support the Feed Store team. Similar to working in store, we are looking for staff members who will offer exceptional customer service. The role involves picking customer orders and loading goods into customers cars in a timely and professional manner and working as part of a team to keep the feed store and warehouse clean, tidy and organised.
Please apply by 30th September 2021. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date of 30th September 2021. Please apply as soon as possible if interested.
Please send applications to Joanna Boyd – joanna@wadswick.co.uk.
We are looking for someone to join our Online Packing and Dispatch team for a 3 month fixed term contract from October 2024 to January 2025.
As a Dispatch Assistant, you will be an integral part of our small operations team, responsible for coordinating the timely and accurate dispatch of our products to customers. Your role will involve you becoming familiar with our product range to efficiently pick and pack shipments from online orders. You will also be liaising with various internal teams to ensure seamless delivery processes and excellent customer service is delivered.
As this is a physical role, walking/standing for the duration of a shift is required.
Our core days are Monday to Sunday and we are looking for someone who would be available to work during the week as well as either a Saturday or Sunday, with a weekday being your second day off for full-time staff.
Based at our main branch just outside Corsham, we are looking for someone who is punctual, hard working, efficient, diligent and personable with a good phone etiquette.
The successful candidate will need to be able to work as part of a team during busy periods, such as the lead-up to Christmas, as well as able to work alone in quieter times.
Previous e-commerce or online sales experience as well as using courier portals such as FedEx and Click & Drop Royal Mail, are an advantage, but not essential as full training will be given.
Job Type: Fixed term contract
Contract Length: 3 months
Pay: Up to £11.50 per hour
Benefits: On-site parking
Schedule: 8 hour shift Day shift Every weekend Monday to Friday
